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Putting humans at the heart of your AI transformation

AI has the potential to change everything - but it’s not your algorithms or your data that will set you apart. It’s how you bring your people with you.

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Author: Helen Kewell

While generative AI promises speed, scale and smarter decisions, many organisations risk missing its full value by treating it as a purely technical shift. True transformation happens when people feel confident, included, and equipped to thrive in a new AI-enabled world.


In a recent webinar, I was joined by Eugene Chin, Group Director of Strategic Workforce & People Analytics at Sky, Andrew Dickinson, EVP Business Transformation at Sage, and Muuto MD Chris Tomlinson, to explore how organisations can build AI strategies that amplify human strengths - not replace them.


In this article, I’ve highlighted the powerful insights from that conversation, including how to:

 

  • Build trust and transparency into your AI approach to overcome fear and boost adoption

  • Create a culture of learning and experimentation where people feel safe to try, fail and grow

  • Align AI with your organisational DNA, reimagining governance, workforce planning and capability development

  • Lead with purpose, equipping leaders to support teams through mindset and skills shifts

“When people see AI as a way to elevate their work – not erase it – that’s when transformation sticks.”– Eugene Chin, Group Director of Strategic Workforce & People Analytics, Sky

Read the full article to discover how leaders from Sky and Sage are shaping people-first AI strategies that are already delivering results ⬇

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About the Author

Helen Kewell is a Client Partner at Muuto, specialising in global people, behaviour and culture transformations. She partners with senior leaders and teams to tackle transformation challenges and create tailored solutions to drive meaningful change.

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